Common Accounting Questions

Some questions can't be answered through chat, either do to the nature of the question or for security reasons. It will be best to call our accounting department at 800-662-4009 EXT 4.

If you prefer to email, you can also reach accounting by emailing accounting@prospectboss.com

 

Common questions include:

 

  • I changed my mind about cancellation, what do I do?
  • I gave an incorrect email for a referral, how do I correct it?
  • Can you check and see if I have used my 10 day free trial before?
  • How many seat do I currently have?
  • I would like to update/downgrade my account.
  • I was charged even after I cancelled my sub.
  • When is my next payment due?
  • Can you see if I'm already set up with ProspectBoss? I thought I signed up for it a couple of weeks ago, but I have no record of it.
  • I was or am still with SalesDialers.com, can you confirm?
  • I need to change my email address on my account.