While viewing completed campaigns, simply click the start button to rerun a campaign.
Once a campaign is completed you can run it again following the instructions below…
You can rerun a campaign at any time simply by clicking “Calling Campaigns” menu on the left hand side of the screen and when the sub menu opens click “My Campaigns” page and once the “My Campaigns” page opens, on the right hand side of the completed campaign you wish to rerun is the “Start” button, by clicking this button the campaign will then begin to run again.
Now a campaign that is recycled will only call back any customers it has not contacted yet as well as any customers whose disposition is “call back” and “Answering machine”. The system will not call back any customer dispositioned as a “Hot, Warm, or Cold” lead, "Appointment", “Do Not Call” or “Got Sale”.