While this is completely up to you, many of our customers use XLite. If you need help setting up your softphone please contact help@prospectboss.com
Many of our customers prefer XLite to use as a softphone. However, we do build in calling within the CRM Dialer. This means you do not need to connect to a softphone, cell or landline to make calls.
If you need help setting up your softphone please contact help@prospectboss.com