1. Knowledge Base
  2. FAQ
  3. Common Sales Questions

What features does the CRM Dialer have?

Our CRM Dialer has many features, the most popular ones include call recording, call transfers, local presence, email campaigns, text campaigns and more. Read the full article to see a break down.

Call Recording:

Call recording allows you to record all of your calls for archiving, training and staff improvement.

Call recording is not included with the 1 Line CRM Dialer but can be added for an additional $10/month. It is included with the 3 Line and 4 Line CRM Dialer.

 

Call Transfer:

Call Transfer lets you transfer calls to another agent or an agent to you at any time. You can transfer calls to other accounts or transfer calls to an external phone number.

 

Local Presence:

This feature allow you to change your Caller ID to show a local area code you are calling. When setting up your account, we provide one ProspectBoss number for free to use for local presence, inbound calling and texting.

 

Campaigns:

Set up year long campaigns to keep engagement with leads. Use calls, emails, texts, video messages and voicemail drops to target your prospects.

Email marketing is not included with the 1 Line CRM Dialer but can be added for an additional $10/month. It is included with the 3 Line and 4 Line CRM Dialer.

 

Dynamic Scripts:

Full customizable dynamic scripts allow for an easy flow of conversation with leads! As you speak with leads, select their responses and your script will automatically provide you with your next line, never get lost in a script again!

 

Video Calling:

Video call your prospect for the ProspectBoss CRM platform! This feature allows you and your agents to engage with leads by setting up video conferences with them through your phone or web browser.

 

Hot List:

Our algorithm ranks your best leads, so you contact the highest converting prospects.

 

Additional Features that Require Purchase:

Ringless Voicemail Drops:

Drop your message on your recipients' phone without it ringing! Add minutes to your account for as low at $79/month or pay as you go for $7.

 

Text and Video Messaging:

SMS and Drip Campaigns let you send text and video messages to your leads. Add emojis and hyperlinks to any message! Credits are as low as $10/month.